- Who is The Sample Network?
The Sample Network is a part of Rex Direct Net, Inc., an Internet marketing company established in 2001 which specializes in a variety of proven and innovative Internet marketing techniques designed to connect clients with target markets at Internet speed. Out of a growing need to handle the unique business requirements of our market research clients, The Sample Network was born.
- How long has The Sample Network been in business?
Since 2001, Rex Direct Net, the parent company of The Sample Network, has provided market research solutions including online sampling and custom panel building to our clients. The Sample Network brand was launched in April 2006.
- How big is The Sample Network?
Big enough to handle all your online sampling requirements and make you feel like you’re the only client we serve. Our dedicated project management team is committed to keep you smiling.
- What makes The Sample Network different from competitors?
We work with our clients to customize sampling solutions at a project level to ensure feasibility, pricing, timing and special business requirements are met. Our blended sample approach allows us to reach a wide variety of target markets virtually without duplication.
- What types of products do you offer?
We specialize in online sampling and custom panel recruitment. Our proprietary technology and customized service offerings allow you to design and build, with our support, projects of any level of complexity. We can handle unique URL’s, PRISM codes, and one-time as well as longer term tracking studies.
- Can The Sample Network create a custom respondent panel for specific projects?
Yes. If you are looking to create a respondent panel based upon criteria of your choice, The Sample Network can provide you with this service. Please contact us for more information.
- Who handles my company’s account and projects?
Dedicated project managers are assigned to your account and will handle all of your needs. This provides consistency that fosters a true partnership approach, and a team responsive and engaged in the details.
- Who can you target?
Just about anyone and everyone, anywhere in the world. Our business model allows us to reach not only general consumers, but businesses, teens, medical professionals, IT decision makers and more.
- Can you reach International markets?
Sure we can. We’ve completed a variety of market research and custom panel building projects in Canada, Europe, Asia, India, and South America.
- How does The Sample Network obtain respondents?
The Sample Network utilizes a variety of traditional online panel and online communities to fulfill your project requirements. Depending on your sample needs (price, quality, and timing) we match your project with the best resource(s) available.
- How do respondents complete my survey?
We send targeted respondents to the URL (survey link) that you provide. We are compatible with almost all survey software and can handle unique URL requirements.
- What about respondent duplication?
Third party testing proved that our system was over 98% effective in eliminating duplication. Our technology allows us to seamlessly integrate and blend sample from multiple sources.
- Will my sample be comprised of fresh respondents who do not participate in surveys for a living?
The Sample Network provides access to the general internet population, not just panel members. All partners are screened for best practices in recruitment, management of their databases as well as maintaining their online communities - only those companies that meet our high quality standards are approved.
- What should I take into consideration when suggesting a price?
Some factors to consider:
- Sample Budget
- Project specifications: # of completes, survey length, complexity degree of target, and turn around time
- Based on your experience what you believe the project should cost
- What if the sample specifications or survey characteristics (e.g. quantity of completes, length, types of questions) change?
Depending on the requested changes, The Sample Network has the right to renegotiate pricing or pass on a project. We realize that changes do occur in the course of the project lifecycle, and we will do our best to partner with you to achieve expected results.
- Where is your head office?
Rex Direct Net’s corporate office is based in Cherry Hill, NJ.
- Do you all abide by the ESOMAR 25 questions of quality?
- How large is your panel?
We are currently in the process of building a online panel to use in conjunction with our current partners. We believe a seamless, blended approach provides our clients with the most flexibility in terms of options and the best quality data.
- Does The Sample Network provide respondents for telephone or mail surveys?
No, The Sample Network only provides online sample.
- Does The Sample Network write and program surveys or provide survey results including cross tabs and raw data?
No, The Sample Network’s focus is online sample compilation.